3D Secure is an extra safety measure that banks request when you make a purchase online. If you are using a VISA card, it is called Verified by VISA, and if you are using a MasterCard, it is called MasterCard SecureCode. Usually, it requires you to enter a password or a code to make sure that the right person is using the card online. If you do not know your 3D code, please contact your payment provider and they will help you.
Articles in this section
- How many payment methods can I use?
- Can I play with any other currency than Euro?
- Why does the amount I deposited not match the one I withdrew?
- My bank deposit does not show on my account
- I can see a credit card deposit to Hero Gaming on my account, but I didn’t make any deposits on this day, how can this be?
- Do you charge any fees for withdrawals?
- What is the minimum withdrawal amount?
- How can I cancel my withdrawal?
- Can I make a withdrawal to someone else's account?
- Can I withdraw bonus funds?