Before you try to withdraw any bonus funds, you have to complete the wagering requirements. When the wagering requirements are complete (€0.00) (£0.00) the funds will convert into real money that you can withdraw. You cannot withdraw any bonus money, it needs to be wagered and turned into real money. You can check your current real money balances and wagering on the Withdrawal page.
Articles in this section
- How many payment methods can I use?
- Can I play with any other currency than Euro?
- Why does the amount I deposited not match the one I withdrew?
- My bank deposit does not show on my account
- I can see a credit card deposit to Hero Gaming on my account, but I didn’t make any deposits on this day, how can this be?
- Do you charge any fees for withdrawals?
- What is the minimum withdrawal amount?
- How can I cancel my withdrawal?
- Can I make a withdrawal to someone else's account?
- Can I withdraw bonus funds?