If a deposit has not been successfully credited to your casino account, the funds are on their way back to your bank account. This can take up to one (1) working day. If the funds still haven't returned to your bank account after one working day please contact us in live chat or by email.
If you receive the message that the transaction limit on Trustly has been reached, the deposit will be processed as a normal transfer instead of instantly. The funds should reach your player account within 1-3 business days.