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I won with my welcome gift. Why can't I withdraw my winnings?

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All bonuses and winnings from Free Spins have a wagering requirement of x40. When you complete this, you will be able to withdraw your winnings. However, the maximum amount you can withdraw from the Welcome gift is €/£100.

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This site and the brand Casino Heroes is run and operated by Hero Gaming Limited with the registration number C61794. The address to the company’s head office is Hero Gaming, Level 0, Spinola Park, Triq Mikiel Ang Borg, St Julians SPK 1000, Malta.

Casino Heroes is licensed by MGA (Malta Gaming Authority) through license number MGA/B2C/253/2013, issued on the 1st of August of 2018. More information about MGA can be found at www.mga.org.mt.

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We focus on delivering the greatest casino games while providing our players with a thrilling journey and an unforgettable adventure. At Casino Heroes, everything is a game, and we all love to play and win. If we can in any way provide you with an improved experience, please do not hesitate to contact us.